Illinois ABLE is transitioning to a new program manager and online platform beginning November 10, 2026.
In this video, Randi Gillespie, Director of Special Needs Services at Oak Wealth Advisors, explains the key changes and what individuals with disabilities, families, and caregivers should know.
The transition includes a new online portal, a mobile app, a customizable Visa prepaid card, a new FDIC-insured savings option, and updated tools for caregiver account management.
Randi also reviews important transition dates, steps account owners can take now, and where to direct questions about the Illinois ABLE program.
For the latest transition information, visit the official Illinois ABLE website.
Transcript:
Hi, My name is Randi Gillespie and I am the Director of Special Needs Services at Oak Wealth Advisors. I wanted to take a few minutes to share some important changes to the Illinois ABLE program that may affect individuals with disabilities and their families and caregivers.
Illinois ABLE is transitioning to a new program manager and a new online platform beginning November 10, 2026. While there are several changes taking place, we want to highlight a few key changes.
Il ABLE will have a new online portal designed to provide an improved and more accessible experience. There will also be a new mobile app, making it easier to manage an account on the go. Account owners will also be able to request a new customizable visa prepaid card.
The current checking account and money market options will be replaced with a new FDIC insured savings option.
Lastly, there will be new tools and permissions intended to make it easier for caregivers, entities, to assist with account management.
October 9th was the last day to use the current IL ABLE fifth third debit card and the current checking option.
On November 5 at 3:00pm CST, online account access and transactions will pause as IL Able begins the transition to the new system
On November 10, the new IL ABLE platform will become available
What families should do now slide
Log onto your IL ABLE account and make sure your email, address and mailing address and phone number are up to date.
Be on the lookout for IL able and vestwell communications between now and November 10. This communication will provide important information about the transition and accessing your new account.
Any questions or concerns regarding the transition should be directed to ILLINOIS able their customer service number is 888-609-8683. You can also visit the il able website for the most current transition information. We hope this information has been helpful. Have a great day!
